The problems of Sony PS4 with their respective solutions
Has your PlayStation 4 or Sony PS4 been making scenes for some time? Several problems can indeed arise on this Sony game console and they become more and more frequent. These issues can be caused by the appearance of new features after installing new software updates or by simple bugs. Fortunately, the majority of these malfunctions can be easily repaired or resort to the replacement of certain parts while the rest can be repaired after an intervention by the technicians of the box
To quote some common problems of a Sony PS4, you have among others disk problems, WiFi or network connection problems, video or audio problems, controller problems. You may even find problems ejecting discs from your PS4 or from the device that shuts down randomly. Some tips to help you correct these malfunctions and to allow you to play quickly will be proposed in this article
Solutions for a Sony PS4 that turns off randomly
Your PS4 is no longer working properly? When you turn it on, it will automatically turn off without you touching any buttons? While you are playing with your friends on the console, does the console often turn off? In this case, check that there is no longer any floating white light on it. Indeed, this flashing light can become blue or red. Appeared for some time, this problem can be corrected in two or three movements, moreover several fixes have already been launched by Sony. So if you are having this problem, here are some tips
PlayStation 4 Remember to check your HDMI cable and your electrical installation. The latter can be the cause of your problem especially if you have connected your device to a power strip. So when using your console, be careful not to have too many devices plugged into this jack
If they work properly, you should also check your hard drive and the ventilation of the Sony PS4. In the event of a failure in this part, the appliance will have trouble dissipating heat and then functioning properly. Also be careful not to overheat your device. Remember to clean your fan from time to time and check its ventilation
Your console also contains automatic standby. So make sure that this option has not been activated
Dirt and cockroaches in the console are also one of the causes of its malfunction. The existence of these little beasts in the device will cause it to crash a lot. They may, for example, block the ventilation gray
If, after checking, everything is working properly, the problem can then come from Sony. In this case, you must approach the latter to correct it
Sony PS4 WiFi problem repairs
Many users have complained about the WiFi issues with their Sony PS4 console. This is quite unpleasant especially if they happen when you invite friends to play at your house. So, to help you, here are some tips to help you
Start by unplugging your router, then plugging it back in after a few minutes. This reconnection can indeed correct the malfunction
If the first solution did not work and if your problem manifests itself by the appearance of an error message: NW-31297-2, it is therefore advised to carry out an update. Once the update is installed, you can reconnect to WiFi and then your device using your credentials
If the update did not work, connect with a cable. To do this, start your console and go to the Network option, then to Configure the Internet connection. When asked how to connect to the network, choose "Via network cable (LAN)". You just have to choose the wired connection mode between Personalized or Easy
Are you using a wireless connection? If so, configure it. Go to the home page of your PS4, and enter Settings, Network and Configure Internet connection. Then select WiFi, and choose Easy or Custom
If your problem persists, be aware that the location of your console may also be the cause. Indeed, it can be placed in a place with a lot of interference or that badly receives WiFi. So remember to move your router to a higher place and without interference. You can also use a WiFi Extender, port and an Ethernet adapter on your console. So you can continue playing online.
How to fix Sony PS4 audio and video issues
Another common problem with PS4 is audio and video. The report includes complaints about the lack of Sony PS4 console audio, the disappearance of the video, or the absence of both. The PS4 connects with an HDMI cable that carries audio and video, and an optical cable that carries audio only. If users can't see or hear the PS4, it's likely a connection is misconfigured. If you are having this Sony PS4 issue, here are the steps to follow
Check your HDMI cable and make sure it lines up and that there is no piece of metal holding it
Try using another HDMI cable to see if the device works with this new room
Also consider testing in a new TV. To do this, you must go to Settings and in Sounds and screen. You just have to manually adjust the video output on the TV used
Once it works, you need to turn off your console and go back to the other TV. You just have to continue your game
Solutions for Sony PS4 audio and video issues
Lots of players have talked about their audio and video problem on the Sony PS4. Some say they have no video while enjoying their PS4. Others also say they experience audio problems while enjoying their PS4. Some users even claim to face both of these issues at the same time. Since the console works with an HDMI cable, it is through this cable that you can access audio and video. There is also the optical cable which only takes care of providing the audio. So, if this problem exists, you should first check your cables
If you don't see videos or hear images, make sure your HDMI cable aligns well and nothing is holding it, especially not a piece of metal
If everything is OK, take another HDMI cable and test it with the device. If everything works fine then your cable is damaged. However, if the problem persists, the cable is not the cause
If you have another HDTV, consider plugging your console into it. Once connected, make some settings: enter Settings, then Sound and screen. Then make a manual adjustment to the video output of the TV to be used. Once the settings are complete, you must turn off the device. Go back to the other HDTV then you can continue playing. If the small piece of metal prevents the HDMI cable from plugging in, just bend it
Also feel free to check your device settings. For audio, for example, go to Settings, choose Sound and screen. Then choose Audio Output Settings and select Primary Output Port. You just have to choose DIGITAL OUT (OPTICAL
If the problem persists, immediately contact Sony
Tips for fixing disc ejection problems on Sony PS4
Haven't inserted a disc in your Sony PS4 yet the console is still trying to eject a disc? Rest assured, this is not the end of your console! The disc ejection problem can be caused by a bug in the eject button, especially for the first models. Indeed, evacuation is possible thanks to a simple piece of rubber. Therefore, in the event of overheating, this rubber can swell, which results in automatic ejection. For this problem, Sony has already proposed as a solution to replace the touch sensors. However, if the problem still appears, you can do a few things
You must disconnect all the wires that are connected to your PS4 including your audio, video, Ethernet or power
You must then count to 10 before pressing the power button. Keep it pressed until the console turns on for a quick time, which is about half a second. Don't be surprised, as the PS4 can turn on even if it's not plugged into any outlet
You have to wait 5 seconds, then reconnect your PS4. You just have to wait for your game. Once lit, rest assured, everything will work as before and only in a short time. Remember, if the problem persists, do not hesitate to contact Sony
In addition, for Sony PS4 consoles that have difficulty ejecting discs, follow these few steps to fix them
You must press the power button for 7s until you hear a beep and your device turns off
Once turned off, remember to remove all the cables connected to the device as well as the front panel of the PS4
You just have to follow all the steps indicated in the extraction tutorial on the PlayStation website
Solutions for Sony PS4 crash issues
When you play, your console starts to crash? There are several possible reasons for this problem. Above all, it can be caused by overheating after a long gaming session. Your console can also overheat if you put it in a very tight place or place. So to fix this, you have several options
Download and install the latest updates for your PS4. Updates can indeed correct several problems such as bugs or performance
For slowdown problems caused by overheating, you should put your game in a well ventilated area
If none of these solutions have worked, you can still go to Sony support
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